Desktop Application Testing Services | Windows, macOS, Linux Skip to main content
QAonTOP
Contact Us

Desktop software testing, from installer to every update

Desktop application testing checks that your Windows, macOS or Linux app installs, runs, stays fast and stays secure on the machines your users have, and that every update arrives without breaking anything. We test every layer on real and virtual machines, and report every bug with logs, screenshots and video.

  • 10 desktop app types
  • 16 testing types
  • Windows, macOS and Linux
  • Free one-week POC

[ Desktop app types ]

Every kind of desktop app fails in its own way

A Windows app breaks for users without admin rights. A Mac app is blocked by Gatekeeper. A till stops when the receipt printer is unplugged. We start with the risks that belong to your type of app, and test those first.

01

Native Windows apps (.NET, WPF, WinForms, UWP/WinUI)

Apps built for Windows with Microsoft’s own frameworks.

We test first

  • Differences between Windows 10 and 11
  • Admin rights, UAC and standard user accounts
  • Installers, MSI or MSIX packages and updates
02

Native macOS apps (Swift, AppKit, SwiftUI)

Apps built for the Mac with Apple’s own tools.

We test first

  • Intel and Apple silicon Macs
  • Gatekeeper, notarization and privacy permissions
  • Menu bar, shortcuts and system integrations
03

Linux desktop apps

Apps for Ubuntu, Fedora and other Linux desktops.

We test first

  • Packages such as deb, rpm, Snap, Flatpak and AppImage
  • Different desktop environments
  • File permissions and system libraries
04

Cross-platform (Electron, Qt, Java, .NET MAUI)

One codebase that ships to Windows, macOS and Linux.

We test first

  • Features behaving the same on every OS
  • Native menus, dialogs and shortcuts on each OS
  • Memory use and start-up time
05

Enterprise / line-of-business software

Business-critical apps that staff use all day.

We test first

  • Long workflows, roles and permissions
  • Databases, APIs and systems it connects to
  • Rollout to locked-down company machines
06

Creative & productivity tools

Editors, design tools and office-style apps.

We test first

  • Large files, autosave and crash recovery
  • Speed with heavy projects
  • Shortcuts, plugins and file formats
07

Point-of-sale & kiosk software

Checkout, ordering and self-service apps on dedicated hardware.

We test first

  • Card readers, receipt printers and scanners
  • Working offline and syncing later
  • Kiosk mode and recovery after a crash
08

Engineering, CAD & scientific tools

Heavy apps for models, simulations and data analysis.

We test first

  • Calculation accuracy
  • Memory, CPU and graphics under heavy load
  • Large files and import or export formats
09

Desktop apps with hardware / device integration

Apps that talk to scanners, sensors, cameras or other devices.

We test first

  • Device drivers and connections
  • Plugging and unplugging devices mid-task
  • Different device models and firmware
10

Offline-first & sync apps

Apps that work without internet and sync when back online.

We test first

  • Working with no connection
  • Conflicts when the same data changes in two places
  • Syncing after long offline periods

[ What we test ]

Sixteen testing types, sorted by the layer they protect

A desktop app lives on someone’s machine for years. We group our testing into five layers, so you can see exactly which part of your app each test covers.

Layer 02

Machine

What it runs on

OS & hardware compatibility testing

Your app checked on the operating system versions, processors and machine specs your users have.

Performance testing (memory, CPU, start-up)

Start-up time, memory use, CPU load and long sessions measured, including memory leaks.

More on this service →

Multi-monitor, DPI & display scaling testing

Windows, dialogs and text checked across monitors, resolutions, 4K screens and scaling settings.

Layer 03

Connections

What it talks to

Integration testing (APIs, databases, file system, printers)

Connections to your APIs, databases, the file system, printing and other apps checked end to end.

Peripheral testing (scanners, card readers, USB)

Scanners, printers, card readers and other USB devices connected, disconnected and swapped mid-task.

Offline mode & data sync testing

Working with no connection, then syncing safely without losing or duplicating data.

Layer 04

Protection

What keeps it safe and paid for

Security testing (local data, permissions, code signing)

Stored data, file permissions, code signing, update channels and privilege use checked.

More on this service →

Licensing & activation testing

Trials, activation, seat limits, expiry and reactivation after reinstall or hardware change.

Layer 05

Lifecycle

Install, update, upgrade

Installation, update & uninstall testing

Installers, silent installs, repairs and uninstalls checked, so nothing is left broken or behind.

Auto-update & patch rollout testing

Update prompts, background downloads, staged rollouts and rollback of a bad update.

Upgrade & migration testing

Upgrades from older versions checked, with settings and user data carried over safely.

Across all layersDesktop test automationRegression suites in WinAppDriver, Appium, Squish or Playwright for Electron, run in your CI pipeline. Each build is retested on every OS you support, without a full manual pass.More on test automation →

[ OS & environments ]

Clean machines, real hardware, real conditions

Desktop bugs often depend on the machine: its OS version, user rights, security software or screens. We test on the setups your users have, starting from a clean machine every time.

Operating system

Windows

  • Windows 10
  • Windows 11
  • Windows Server
Operating system

macOS

  • Intel Macs
  • Apple silicon Macs
Operating system

Linux

  • Ubuntu / Debian
  • Fedora / RHEL
  • Other distributions on request

Real and virtual machines

  • Virtual machines with snapshots, so every install test starts on a clean machine
  • Real Windows PCs, Intel and Apple silicon Macs and Linux machines for performance and display checks
  • Real printers, scanners, card readers and USB devices for hardware testing
  • OS versions agreed with you, based on who uses your app

Real-world conditions we recreate

  • Standard and admin user accounts
  • Antivirus, firewalls and security software
  • Company proxies and locked-down policies
  • Sleep, hibernate and resume
  • Low disk space and low memory
  • Network drops mid-task
  • Different regional settings and keyboard layouts
  • Multiple monitors and display scaling

[ Process & deliverables ]

Five steps, and what you get at each one

You always know what we’re doing and what you’ll get. Every deliverable belongs to you.

  1. Step 1 of 5

    Discover

    We learn your app, users and goals: builds, installers, licence keys, user data and the OS versions in use.

    You getTest strategy & plan
  2. Step 2 of 5

    Plan

    We agree the OS and environment matrix and write test cases for each workflow and layer.

    You getOS / environment matrixTest cases
  3. Step 3 of 5

    Test

    Manual and automated testing on clean, real and virtual machines, with bugs logged as they’re found.

    You getBug reports with logs, screenshots and videoDaily or weekly status reports
  4. Step 4 of 5

    Specialist checks

    Performance, security and accessibility testing where your scope includes them.

    You getPerformance reportSecurity reportAccessibility audit
  5. Step 5 of 5

    Release

    Installers, updates and upgrades tested end to end, fixes retested and the release signed off.

    You getInstaller & update test reportAutomation scriptsRelease sign-off
  • Free one-week POCSee how we test your app before you commit.
  • Your tools, your workflowWe work in your Jira, TestRail, Slack and CI.
  • NDA before accessWe sign your NDA first and use test or masked data by default.

[ Tools ]

The tools behind our desktop testing

We pick tools to fit your stack, and we’re happy to work with the ones you already use.

Desktop automation

04 TOOLS
  • WinAppDriver
  • Appium
  • Squish
  • Playwright (Electron)

Virtual machines

04 TOOLS
  • Hyper-V
  • VMware
  • Parallels
  • VirtualBox

Performance

03 TOOLS
  • Windows Performance Monitor
  • Xcode Instruments
  • Process Explorer

Security

03 TOOLS
  • Burp Suite
  • OWASP ZAP
  • SonarQube

Accessibility

03 TOOLS
  • Narrator
  • VoiceOver
  • Accessibility Insights

API & backend

02 TOOLS
  • Postman
  • REST Assured

CI/CD

03 TOOLS
  • Jenkins
  • GitHub Actions
  • Azure DevOps

Test & bug management

03 TOOLS
  • Jira
  • TestRail
  • Sentry

See the full list on our technology stack page →

[ What clients say ]

What clients say about working with us

The same team, process and reporting stand behind every platform we test.

“QAonTOP has provided at least 20 times the value. Their testing service is outstanding and has greatly streamlined our process.”
Techup Software SolutionDirector and CEO, Software Service Provider
“QAonTOP’s Testing Services provided weekly reports and shared their daily progress through Jira, ensuring a transparent workflow. They delivered everything on time and communicated effectively throughout.”
Relox Virtual LabFounder & Chief Executive Officer, Healthcare

See our case studies →

[ Ways to work ]

Six ways to get your desktop app tested

Choose the engagement model that matches how you build and release. You can switch models as your product grows.

Not sure which fits? Find your model in four questions or compare all six.

[ FAQ ]

Desktop app testing questions, answered

{{ f.a }}

[ Contact us ]

Get a test plan for your desktop app

✓ Free one-week POC✓ NDA before access✓ A QA lead replies the same day

[ Keep exploring ]

Other platforms we test

All platforms →

Also useful: All testing services · Fixed-price packages · Estimate your QA cost